ENT & Allergy Associates

Pablo Paul

a month ago

Get ready to get scammed right to your face. The front desk staff are trained to lie and say your insurance covers everything so you fall right into their trap. A few days later, you'll be hit with crazy bills out of nowhere for doctors you didn't even see. Absolute thieves. THAT PLACE IS A TOTAL FACTORY, NOT A MEDICAL CENTER.

GIJI LIANG

5 months ago

Poor communication and low efficiency within the whole facility. Be careful if you want to call them, they will transfer you over and over and have you repeat the same thing.
I was prescribed allergy medication day of my visit, called back to confirm the prescription two days after. When I get to the pharmacy on the third day, nothing was sent. So I called them to request the simplest thing- why is my medication missing? I was transferred 3 times, waited for each line, and the answer I got is keep waiting.
I accept that if there’s more work to be done for the prescription, the first person could’ve told me that. The poor communication made my simple question extremely complicated. The call center and representative are helpless and there’s no communication between each person.

Kristina Alexandra

4 months ago

Dr Markowitz himself is great. Dealing with their practice, ESPECIALLY CALLING THEM is a Nightmare.
There are 4-5 prompts then you're transferred to some call center in India or Asia with someone who barely speaks English. I've been asking for a simple letter for 2.5 days and have called 5x

Juan Jose Heredia

7 months ago

We had a very frustrating experience with this practice.
Our doctor recommended getting ear tubes for my child. Before moving forward, we explicitly asked the office to verify insurance coverage. After they checked, we were verbally told the procedure would be covered.
Based on that information, we agreed to proceed.
Unfortunately, we later received a bill of several thousand dollars because the procedure was not fully covered by our insurance.
We've followed up with the office, and no one has been able to explain what went wrong or take accountability for the incorrect guidance we were given.
To be clear, this is not about the quality of the medical care itself. It’s about the breakdown in communication and financial transparency. Had we known the true cost upfront, we would not have moved forward with the procedure.
I strongly recommend that other parents independently verify coverage with their insurance provider and not rely solely on the office’s confirmation.

Wayson Lee

6 months ago

Went in as a new patient for a routine check to improve my breathing. The visit took about 10 minutes. When I checked the bill later, it was over 900 dollars!

I was billed for a nasal endoscopy which is like 15 seconds of checking your nose, seems routine like the doctor checking your throat.

I had no idea it would be this expensive and was never informed. Outrageous costs, and no place that cares for their patients would scam them like this

Edit: to add, this visit lasted 10 minutes, of which the doctor spent half his time on the phone talking to his friend. Cost 1000 dollars. The team reached out telling me this is standard. If this is their standards no one should ever come here