Altchek Dermatology: Douglas D. Altchek, MD
Dermatology in Upper East Side
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About
About Altchek Dermatology: Douglas D. Altchek, MD
Welcome to Altchek Dermatology: Douglas D. Altchek, MD, at 115 E 61st St #9 in Upper East Side, Manhattan.
Treatments: Medical Aesthetics and Dermatology.
Open Monday to Saturday, closed Sunday.
Rated 4.7 from 71 Google reviews. One of 191 practices we list in Upper East Side.
Built by NYC Hot List editors from public sources. The practice has not confirmed these details yet.
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4.7 average from 71 Google reviews. Shown for context, not counted in the Hot List rating.
Dr. Altchek has been my dermatologist for many years and has treated a variety of skin conditions that affected me over the years. He is an experienced and excellent doctor, and I would recommend him.
Dr. Altchek is always very kind and efficient. He explains what he is doing and puts one at ease.
Warning to anyone that schedules a telehealth with Dr. Altchek through DermatologistOnCall via their insurance- if you try to schedule an in-person follow-up appointment, his staff just gaslights you and tells you he doesn't do telehealth. Even if you have a copay paid to Dr. Altchek, and a claim on your insurance paid to Dr. Altchek.
They will deny accepting your insurance, even though they are listed in network and the insurance was accepted just a few weeks prior. Go anywhere else, I wouldn't trust this office with medical records if they are this disorganized.
Dr. Altchek is always on schedule - no waiting, always pleasant conversation. He’s extremely thorough and knowledgeable.
I scheduled a new patient appointment with Altchek Dermatology based on numerous recommendations, great reviews, and the fact that they accepted my insurance. I confirmed a Friday morning appointment and arranged to take time off work.
However, the next day I received an email informing me that my appointment had been rescheduled to Thursday—without any prior communication or consent. Unfortunately, the new time conflicted with an important work meeting. I called the office to ask if there were any other available times that day. The person on the phone explained that this is a small practice and scheduling is difficult, and told me there were no other options.
As someone who has worked in administrative roles, I understand the complexities of scheduling. But the lack of communication and unwillingness to accommodate was surprising and disappointing. It gave me a poor impression of how new patients are treated.
I’ve decided to take my business elsewhere and am currently searching for a more reliable and communicative practice. Altchek Dermatology may have strong reviews, but my experience suggests otherwise.
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