Clotilde Peña, MD

Mercedes Reynoso

9 years ago

Searching for a doctor for my child has not been easy but I could say that finally my search is over . This office is fantastic!!!
My child went in for a sick visit my child didn't have an appointment and the receptionist told me that the doors are always open that they expect walk ins till 4:30 pm. I was grateful in other offices they will tell me I need an appointment. Two days later I get a follow up call to see how my daughter was doing. Those things show that they are busy but still take the time to follow up with sick patient. All my experiences have been a pleasure I have seen Dr. Gamundi and she was super friendly and humble. In all my visit she has took care of all my needs. She there on weekends or an e mail away any time of the day I love how much dedication she puts in to her job. I wouldn't trade her for the world. This is the standard of what health care should be.

Laura Davis

9 years ago

My experience with Stages Pediatrics has been fantastic. The staff are incredibly warm and helpful every visit. Dr. Pena, despite being busy with many patients, takes time to answer all my questions and do thorough routine check-ups and examinations when my son is sick.

I had a home birth and Dr. Pena respected my decision, but clear about their policy that their patients must be vaccinated for the safety of the other children (which I agree with). Both doctors give out their personal cell phone numbers and you can call anytime day or night and they will return your call within 30 minutes. Dr. Pena encouraged breastfeeding until 12 months, but when pumping at work became difficult for me and I wanted to transition partly to formula but didn't have the money (husband recently let go from his job), Dr. Pena gave me a ton of formula for free and called another office where I was able to pick up even more for free. When I recently brought my son and realized his fever went up while waiting, they immediately brought me into a room, gave me medicine to reduce his fever and Dr. Pena saw me within a few minutes.

My only recommendation is to ask the staff when is the best time to come in so you don't have a long wait. I have waited 2 hours before, but I expressed my frustration with the staff and they were apologetic and helpful. Since then I haven't had an issue with the wait time. Washington Heights is blessed to have such a great pediatrician and medical and administrative staff.

Fly High Sunshine

9 years ago

I have 14yr old daughters that have been going here for years n a 2yr old that also goes here and i am very happy with the service at this office. Everyone is great with the children. Both Doctors are reliable, reasonable, respectful, and what i love the most honest. The office is often open late and if closed, has a phone line working around the clock. Have received calls back from both PC during midnight hours while my child is sick. My children love this clinic and soon im having another child that without a doubt will be visiting the office also. Thank you for your services Stages

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8 years ago

Dr. Peña was great, but not if you are racing w/ time. My daughter got some infection(bug bite most likely) when we visited NYC. All the other drs in our network either had some really weird rules not being able to see my daughter on the same day I called or were not available. We were grateful that Dr Peña could see us at such short notice. But man, those two hours of wait(starting after I gave them the new patient docs I had to fill) with no food policy felt like an inhuman torture to my little one indeed.

Carolina Fernandez

10 years ago

I have been here 3x. The first time I had an appointment at 10am(first appointment of the day) waited and waited the dr walked in @12! No apologies but I figured everyone can have a late day so I saw her and she was great so that made me feel a lot better about those 2 hrs I had waited. Second time same thing! This time she showed up almost @1 again no apologies but I tried to let it go because I did like her. LAST AND FINAL TIME I had an appointment @ 12 my son was very sick so I figured they wouldn't make me wait that long... It was 2 when they finally called me in to wait in a room. The nurse came in and took his vitals and closed the door behind her. @3 I figured they must have forgotten I was there so I opened the door and stood there trying to see if they Would remember I was there. I asked a nurse and she said the dr was in a meeting. @3:45 I grabbed my things and left! My poor son was sick but I refuse to be treated that way! does that dr think she is the only pediatrician in NY! I give 2 stars because I actually liked the doctor but it is EXTREMELY unprofessional to make a person wait 2-4 hrs when they have a set appointment! I DONT MIND WAITING. I work in the medical field I know how the offices work but showing up 2 hrs late when you have scheduled patients and not so much as an apology is really disrespectful