Evydent Dentistry PC

Raizel Reissman

2 weeks ago

Evy's gentle sweet and assuring demeanor belie her extensive cosmetic dentistry expertise. She is also a sensitive cosmetic artist with a sense of humor and an affinity that turned an excruciating tense cosmetic crisis into an almost Sephora like accessorizing and makeup tutorial session. Her sense of design is not only in full light view in her office space but Evy dent in her connection to community , her patients and joy. If any practice of dentistry can also be an anticipated destination it is Evy dental in her and her team.

Stefan Ravello

2 weeks ago

I had a reasonably nice experience for my visits. The reason for the one star review is due to the fact that I was convinced that I should get a "deep cleaning", which was two visits, which I paid $340 out of pocket as "my responsibility" of the cost, while my insurance was supposed to cover the rest of the cost. Now, many months later, I receive a call from their office telling me that my insurance denied the claim for the deep cleaning, and now I'm responsible for another $400+, which I do not have.

I am furious, because I feel like I was conned into doing something that I now feel like they knew was at risk of being denied by my insurance, and may not really have been necessary, and THEY should have had confirmation that my insurance was going to cover these costs before even offering this procedure. I would never have agreed to this if there was any risk at all that I would wind up being responsible for the full cost of it. I will never return to this establishment, and I am refusing to pay this balance. I paid way more than I ever wanted to for this procedure when under the impression that my insurance was covering the rest, and I never would have expected to get a call 6 months later telling me that I now had a $400+ balance. This has never happened in all the years I've been to dentists using my insurance.

Sara Kellner-Tsulis

3 months ago

I’ve lived in Inwood for 13 years and my family relied on Evydent for dental care many of the years we lived there. It’s clean, the practitioners are friendly, and the office is conveniently located across the street from us. There is a prominent feeling, however, that they will take every penny possible from you.
When my family needed braces, their orthodontist quoted $2,000 than a prominent orthodontist we found in Riverdale. That’s fine, we made a simple choice to go elsewhere for orthodontia. My last straw at Evydent was at my last cleaning. I was informed that I was due for X-rays. I had gotten my braces off less than a year prior and it felt like, between the dentist and orthodontist appointments, I was getting constant x-rays. It intuitively felt like “enough” for the moment and so I politely declined but said we could take them at my next appointment. Dr. Evy and I went back and forth on this while I was in the chair. She let me know that she must insist because she knows better than her patients and she doesn’t want to be blamed for something that shows up down the road because she didn’t do X-rays. Mind you, I have excellent oral hygiene, a solid dental health history, sealants, few fillings and have never required serious dental work (crowns, bridges, etc). After our back and forth, she informed me - a loyal patient who has taken my kids & myself there for years - that if I don’t allow her to take x-rays that day that I simply could no longer be a patient there. I’ve truly never experienced a medical practitioner with such arrogance & need for control and the entire vibe was power play. Zero respect for a healthy, long-standing patient’s self-advocacy. All this while my daughter was getting her cleaning in the other room and giving my permission for her due x-rays, by the way.
Needless to say, our family has switched out of the Evydent practice.

Teresa Marte

a month ago

I thought they were great with my young child. However, I stopped going after I had an unexpected bill from a supposed prior visit. It didn’t make sense to me because I always make my copayments on the day of. It was so long after the last visit that I couldn’t prove there wasn’t a balance to my recollection. After that I was told I had cavities, despite not feeling any discomfort. I got fillings. I was told the same thing after another routine visit. This time I went to get a second opinion and was shown x rays that didn’t show cavities. Thankfully I didn’t get fillings and this was years ago. I still don’t have cavities in the tooth I was told had a cavity.

Jean Checo

3 months ago

I originally liked this office for its modern facility and previous good customer service, but my experience today completely changed my perspective.
After a routine cleaning, the dentist recommended several follow-up procedures totaling $500. I explicitly chose to move forward only with the specific treatments my insurance covered to keep my out-of-pocket costs to a minimum co-pay. However, after completing my appointment today, I was handed a bill for $460 because they performed all the procedures.
When I raised this issue, the dentist simply blamed a former employee who no longer works there and told me it was my fault for not re-confirming my choice this morning. Instead of taking accountability for the miscommunication, the dentist claimed her system was "impeccable" and stated that if this situation made me leave, she wished me the best—demanding I pay the full amount regardless.