125th Street Braces

Christine Rodriguez

2 years ago

FOLLOW -UP Review : DO NOT GO HERE!!
My daughter was on the last few months of treatment and we’ve been completely ghosted! She had an appointment in July that no one was there for. I’ve called/emailed/ left voicemails and absolutely no response for over a month ! We’ve even showed up randomly to see if anyone would open the door and nothing!!! They took money from me and my Insurance and abandoned treatment, which is illegal. So of course I will be taking action.
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Staff here so always friendly, especially the lady in the front reception area. She’s always so sweet and helpful. Best part about this place is their prices. I’ve searched all over for affordable braces for my child and this was by far the best. And their payment plans are great also. Would recommend this place to everyone.

yohana garnelo

6 years ago

The staff are very helpful. The Doctor is very nice with all her patients. She was very detailed with what she will do for my treatment. The assistants are very welcoming and answer all my questions. The receptionist helped me find an affordable price that I can afford and offer monthly payment plans.

Jay Cee

a year ago

Had Braces done for both my kids, and they just closed down without any notice. Now, my daughter is stuck with braces that I have to pay to get removed. Called the number from the site and told me they're not affiliated and I would have to start a new consultation. They took my money and ran. Don't bother going to the office. The elevator won't go up.

Summer Reign

2 years ago

DO NOT GO HERE!! Don’t waste your time!!! Unprofessional & Horrible! I had a 9am apptmt which I arrived on time for (8:50), I sat in my car checking periodically until 9:56, other patients were arriving as well and no one was there. Doors Locked ! No one was answering the phone even though They called 3 times during the week to confirm my apptmt and sent several text messages but not one stating they were running late etc. didn’t even call to see if I had shown!! I called to let them know and instead of apologizing I was asked if I wanted to reschedule and when I declined the phone was abruptly hanged up. As a RN working in the medical field for over 20 years, this is highly unacceptable!!! Not to mention I took time off work for this!! Take your money somewhere else, where they actually care about their patients.

Derron Thomas

7 years ago

Amazing place I would recommend anyone to come here. You’re informed about everything from the beginning. Even before I gave my initial down payment deposit I told the time length of how long I was going to have my braces on, how much they would cost, even gave me a break down month to month of what I was going to pay, explained their late fee policy, etc. Even will let you know straight up if your insurance is covering. Everything you needed to know they will tell you and if you have any questions or concerns they’re extremely helpful. They also give you physical papers that explains everything they tell you!

Very comfortable environment, from the receptionist to the workers, to the actual doctor they are very friendly. They all get along which makes the environment even more comfortable. Very professional, organized and neat! A lot of these reviews are not very so true. What business don’t have days it’s crowded? Doesn’t mean it’s a terrible place. If we as patients actually come on time maybe it won’t be a wait. I only had to wait one time since having braces May 2017 and that was due to patients coming 15-30 minutes after their scheduled time. Even then they would constantly come out and apologize and update us. The wait don’t even be long, people are just impatient. 125th braces is a great place to go if you are in need of orthonditic work!