The Smilist Dental Greenwich Village

Madeline Newman

4 months ago

This dentist has been harassing me for more payment for months. My insurance covered me for fillings, but I also paid about $150 out of pocket. My insurance has confirmed that between what I paid and what they paid, I should not owe them any more money. But I’ve been getting calls for months that I owe them another ~$100 ish because my insurance isn’t as good as they thought.

I’ve been going here for several years, and last fall had a few fillings done. I came back this spring and noted to the dentist that I thought I had a cavity or something was wrong with one of my top molars because it was sensitive to bite, I had jaw pain and could only chew on the opposite side of my mouth. After the exam he assured me that everything was fine and that it looked perfect and that it was probably TMJ pain.

About a month later, the filling very painfully popped off while flossing, exposing the nerve / whatever, making it super painful. Given the dismissive nature of my dentist appointment less than a month prior, I didn’t feel comfortable going back to all smiles. Also a little ridiculous to be pestered for money for a filling that did not last - it clearly dod not properly fit in my mouth and bite.

I went to another dentist for a repair, and they confirmed that all of the issues were due to the improperly fitting filling. They were lovely and repaired it. They actually measured my bite and tested that it fit right before sending me off. That was never done at all smiles.

To add insult to injury, my dental insurance did not cover my new filling, as all smiles had worked on that same tooth to recently to cover it again. So I paid $285 out of pocket to do what all smiles should have correctly done in the first place. And I’m STILL getting texts that I owe them money for a filling that’s not even in my mouth.

My insurance did flag them for billing so hopefully this can’t happen again to someone else. I’m owed a refund. Clearly there’s been some turnover at this practice because this isn’t the same quality of service I received when I first started coming here.

Ken M

4 weeks ago

Excellent and friendly dental practice. They were able to accommodate quickly and were very professional and friendly throughout the visit. They are part of the Smilist Dental network, so they had all my records available even though my primary dentist is in Boston Mass. Highly recommended.

Mukta Abichandani

7 months ago

Amazing experience here!!
I got my implants done by Dr Suri - she is so gentle and patient -God Bless her
I am very scared whenever I go see any doctor specially a dentist but Dr Suri made me so comfortable it was unbelievable. I knew I was in good hands the minute she started doing the procedure .
I would highly recommend Dr Suri for doing implants or any other dental procedure for that matter .

John Corwin

2 months ago

Recently one of my teeth broke in two during dinner. I called the Smilist and they offered me an appointment the same day. During my appointment, the dentist, Dr. Daniela Chocron, was very thorough and explained in detail everything she was going to do and why, and patiently answered my many questions. Her injection of the anaesthesia was virtually painless.

Sarah Louglas

8 months ago

Been coming here for years and love it. Monica the dental hygienist is the best and so kind. Her and Dr. Moose made me feel comfortable even though it was my first time meeting them both! 10/10 recommend (and I’m picky)